Privacy Policy

Zavora Handicraft (“Zavora”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use this website or place an order, how we use it, and the choices you have.

Information we collect

When you browse the site we collect standard technical information such as your IP address, browser type, and pages visited. When you place an order, create an account, or contact us, we collect the details you provide — typically your name, email address, phone number, billing and shipping address, and order details. We do not store your full payment card details; payments are handled by our payment gateway partners.

How we use it

We use this information to process and deliver your orders, respond to enquiries, manage custom-order requests, improve the website, and — only if you opt in — send updates about new pieces and offers. You can unsubscribe from marketing emails at any time using the link in those emails.

Sharing

We share order information with the delivery partners, payment gateways, and workshop staff needed to fulfil your order. We do not sell your personal information to third parties.

Cookies

This site uses cookies to keep your cart and wishlist working correctly and to understand how the site is used. You can disable cookies in your browser, though some features may not work as expected.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time using the contact details in the footer of this site.

Changes to this policy

We may update this policy from time to time. The version published on this page is always the current one.